Privacy Policy

Last updated: January 17, 2025

Introduction

Welcome to GoGevgelija. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy describes our practices regarding data collection and usage when you use the GoGevgelija mobile application ("App") and related services.

By using GoGevgelija, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Account Information

When you register for a GoGevgelija account, we collect:

  • Email address - Used for passwordless authentication and account verification
  • Language preference - Your preferred language (English or Macedonian)
  • Avatar selection - Your chosen profile avatar from our predefined options

1.2 Guest User Data

If you use the App without registering, we collect:

  • Anonymous identifier (UUID) - A unique identifier to maintain your session
  • Language preference - Your language choice for app content
  • Session data - Information about when you last used the app

1.3 User Activity & Preferences

  • Wishlist items - Listings, events, promotions, and blogs you save to your wishlist
  • Event participation - Events you choose to join through the app
  • Search history - Your searches within the app to improve recommendations
  • Interaction data - How you interact with content (views, clicks, favorites)

1.4 Calendar Information (Optional)

Important: Calendar access is completely optional and only used when you explicitly choose to add an event to your calendar.

  • Calendar access (READ_CALENDAR) - To read available calendars on your device when you choose to save an event
  • Calendar write (WRITE_CALENDAR) - To create calendar entries when you tap "Add to Calendar" on event detail screens
  • Event details - Event title, date, time, location, and description are added to your device calendar locally

Privacy Note: Calendar data is processed entirely on your device. We do not upload, store, or transmit your calendar information to our servers. This permission is only requested when you actively choose to add an event to your calendar.

1.5 Communications

  • Help & Support requests - Your name, email, subject, and message when you contact support
  • Collaboration inquiries - Contact information, company details, and proposals for business collaborations

1.6 Device Information

  • Device type and operating system - To optimize app performance
  • App version - To ensure compatibility and provide updates
  • Crash reports and diagnostics - To identify and fix technical issues

1.7 Data We Do NOT Collect

For transparency, we want to clarify what information we do not collect:

  • Location data - We do not track your GPS location or collect location coordinates. Location information in listings is text-based (addresses provided by business owners)
  • Photos or media files - We do not access your camera, photo library, or media files. All images in the app come from our backend servers
  • File storage access - We do not read or write files from your device's external storage
  • Contacts - We do not access your device's contact list
  • SMS or phone calls - We do not read SMS messages or call logs
  • Microphone - We do not access your device's microphone
  • Biometric data - We do not collect fingerprint or face recognition data

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision - To provide, maintain, and improve the GoGevgelija app and services
  • Authentication - To verify your identity through email verification codes
  • Calendar Integration - To add events to your device calendar when you explicitly choose to do so. This is processed locally on your device and not sent to our servers
  • Personalization - To customize content, recommendations, and language based on your preferences
  • Communication - To send you event notifications, promotions, and important updates about services in Gevgelija
  • Customer Support - To respond to your inquiries, requests, and provide technical support
  • Analytics & Improvement - To analyze usage patterns and improve app functionality and user experience
  • Safety & Security - To detect, prevent, and address fraud, abuse, security, and technical issues
  • Legal Compliance - To comply with applicable laws and regulations

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Your Consent - We may share information when you explicitly authorize us to do so
  • Service Providers - We may share data with trusted third-party service providers who assist us in operating the app (e.g., cloud hosting, email delivery). These providers are contractually obligated to protect your data
  • Business Transfers - In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • Legal Requirements - We may disclose information if required by law, court order, or governmental request
  • Protection of Rights - To protect the rights, property, or safety of GoGevgelija, our users, or the public

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures, including:

  • Encryption - Data transmission is encrypted using secure protocols (HTTPS/TLS)
  • Secure Storage - Personal data is stored on secure servers with restricted access
  • Authentication - Passwordless authentication using time-limited verification codes
  • Access Controls - Limited employee access to personal data based on job requirements
  • Regular Audits - Periodic security assessments and updates to our systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Active accounts - Data is retained while your account is active
  • Inactive accounts - We may delete accounts inactive for an extended period
  • Guest user data - Anonymous guest sessions are retained for a limited time
  • Legal obligations - Some data may be retained longer to comply with legal requirements

6. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access - Request a copy of the personal data we hold about you
  • Correction - Update or correct inaccurate or incomplete information
  • Deletion - Request deletion of your account and associated data
  • Data Portability - Request your data in a portable format
  • Withdraw Consent - Withdraw consent for data processing at any time
  • Object to Processing - Object to certain types of data processing
  • Language Preference - Change your language preference at any time in the app settings

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

GoGevgelija is a general audience app. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

The App may contain links to third-party websites, services, or social media platforms (Facebook, Instagram, Google Maps). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through the app or via email for significant changes
  • Post the updated policy on this page

Your continued use of the App after changes become effective constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@gogevgelija.com

Website: https://admin.gogevgelija.com

App Support: Use the "Help & Support" feature within the GoGevgelija app

We will respond to your inquiries as promptly as possible, typically within 30 days.

Important Note: This Privacy Policy applies to the GoGevgelija mobile application. For information about how we handle data collected through our website or other services, please refer to the respective privacy policies for those services.